Transfers & custody
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How AuthPlus follows goods as they change hands — and the two different things “transfer” can mean.
What custody means
Section titled “What custody means”The first professional profile to verify a product code becomes its holder. The holder is shown on the verdict screen, and it is how a brand can see where a given unit currently sits in its distribution chain.
Custody is tracked separately for each verifier type, so a Reseller holder and a Control holder can coexist for the same item without interfering with each other.
Transferring custody
Section titled “Transferring custody”Purpose. Hand an item over formally — from a warehouse to a shop, or from a shop to a customer.
Prerequisites. You must currently hold the code, and the recipient must have already verified this same item with a profile of the same type — that is how they appear in the list of possible recipients.
- Both parties scan the item’s code.
- On the holder’s device, the verdict screen offers Transfer.
- Choose the recipient from the item’s verification history and confirm (Transfer this label to …?).
Expected result. Transfer completed. The recipient becomes the holder, and the movement is recorded permanently in the item’s history and in the brand’s operations list.
Common errors
Section titled “Common errors”| Message | Meaning | Resolution |
|---|---|---|
| This code is not held by this verifier | You are not the current holder. | Only the holder can transfer. Check the verdict screen to see who holds it. |
| The verifiers have different types | Sender and recipient profiles are of different types. | Both parties must use the same type of profile — two Reseller profiles, for example. |
| This verifier does not exist | The recipient profile is unknown to the server. | Have the recipient re-add their profile, verify the item again, then retry. |
| Transfer failed | The request did not complete. | Check connectivity and retry; if the profile requires location, enable it first. |