Creating an account

Accounts are needed only for the dashboard. Verifying items never requires one.

Registering yourself

Purpose. Create your own brand-owner account and reach the dashboard for the first time.

Prerequisites. An email address you can read right now, and a password of at least 8 characters.

1. Open the AuthPlus website and choose Get started, then Create account. You can also go straight to /signup.
2. Fill in First name, Last name, Email and Password, then submit the form.
3. AuthPlus emails you a 6-digit verification code. Check your inbox — and your spam folder if it does not arrive within a minute or two.
4. Type the code into Verification code and choose Verify & create account.

Expected result. The account is created, you are signed in immediately, and you land on the dashboard Overview with empty statistics. Your role is Standard user.

Step 1 — your details.

Step 2 — the emailed code.

Note · The account exists only after the code is confirmed

Submitting the first step does not create anything. If you abandon the process at the code screen, no account is stored and the address remains free.

Rules and limits

Item	Rule
Password	Minimum 8 characters. No other requirement is enforced — no obligatory digits, symbols or mixed case, and no maximum length.
Email	Must be a valid address and must not already be registered.
Verification code	6 digits, valid for 10 minutes, and accepted for at most 5 attempts.
Names	First and last name are both required.
Role	Always Standard user. Only an administrator can grant the Admin role afterwards.

Tip · Choose a strong password anyway

Because AuthPlus enforces only a length minimum, the strength of your account is entirely your choice. Use a long passphrase or a password manager — this account controls the authenticity of your products.

Common errors

Message	Meaning	Resolution
An account with this email already exists	The address is already registered.	Sign in instead, or use Forgot password if you cannot remember it.
Invalid or expired code	One message covers every failure: wrong digits, more than 10 minutes elapsed, or five wrong attempts.	Restart the sign-up form to have a fresh code sent.
Password must be at least 8 characters	The password is too short.	Lengthen it and submit again.
A valid email is required	The address is malformed.	Correct the typo — a domain and an @ are required.
Challenge verification failed	An invisible anti-bot check did not complete, usually after the page has been left open a long time.	Reload the page and submit again. See The invisible anti-bot check.

Warning · No code arriving?

Codes expire after 10 minutes, and requesting a new one immediately invalidates the previous one. If you request several in a row, only the newest will work — always type the code from the most recent email.

Accounts created for you by an administrator

Organisations usually create accounts centrally instead of letting staff self-register. In that case an administrator creates the account with an initial password and passes it to you directly (see §28 User management).

Warning · No invitation email is sent

AuthPlus does not email newly created users. The administrator must communicate the address and initial password through another channel, and you should change that password on first sign-in (Changing your password).